DSM Instructional – Returning a Check or payment (Bounced Check)

These instructions cover using the returning of a check in DSM.

Go to ACTION > FINANCIAL HISTORY

Look up your customer and hit OK:

NOTE:  You can also access the financial history from any customer screen as well.

 

You will see the following screen:

 

Expand the Check showing the payment below, then double click the CHECK or payment:

You will see the payment details.  To edit it, click EDIT PAYMENT and you will then see the following:

 

After clicking OK, you will be returned to the financial history screen showing the return.

Note that with the examples used here, this invoice had 100 dollars showing as retention before and after the initial payment.  Retention records are not modified when payments are made, thus, this invoice still shows as only 500 dollars due of the original 600 which was billed.

 

Now you can run a report or two showing some details.

Go to Reports > Accounting Reports > Returned Checks.  You will see the following screen:

Since we just did the return today, we won’t change anything here and just click REPORT.

 

 

End of document.