DSM Instructional – Entering Payments, Adjustments & Credits

These instructions cover basic payment entry, adjustments and credits in DSM.

On the menu, go to Billing > Enter payments.   

You will see the following screen:

 

By default, this screen will show any payments entered for the date shown at the top.  If you just want to enter a payment for a client, click “ENTER PAYMENT” below.

Find your customer and click search:

Once you’ve found your customer, either double click them or highlight and click OK.  You will see the following screen:

NOTE:  You can also get to the payment entry screen from any customer screen using the FINANCIAL DETAILS button:

 

 

There are many payment types/methods in DSM, so we’ll look at each below. 

Entering the payment using a check:

Note: You have an option to “Manually Distribute” the funds.  Using this utility, you can distribute funds from one check to multiple invoices if you wish.

 

Entering a payment using CASH:

Entering the payment as cash is similar to a check with the same options minus the Check Number.

 

Entering the payment using a Credit Card:

Entering the payment using a credit card is typically done via an external system but with DSM you can run the card directly through the system and charge the card.  Note:  You must configure your authorize.net account information in DSM prior to using this feature.

 

Entering a payment using the EFT option

Using the EFT option is like the others.  Simply select EFT, a reference number if you like and distribute the funds.

 

Using Adjustment as a payment:

If using the adjustment option, this allows you to adjust off the amount of the invoice should you need to.

 

Applying a Credit

 

For now, we’ll assume that you made a 500 dollar payment using a check.

 

Now we’ll run a report.  Go to Reports > Accounting Reports > Received Payments > Received Payments Report.  You will see the following screen:

Since we entered the payment today, simply click REPORT at the bottom and you will see the following:

 

 

Some helpful tips on Finding payments:

Should you need to find a payment and have few details on it, you can always go to BILLING > FIND PAYMENT.

 

Clicking OK will take you directly to the PAYMENTS tab on the customer financial history screen:

 

End of document.