DSM Instructional – Licensing / Renewals

 

These instructions cover Licensing / Renewal options within DSM.

Go to File > Administration > Licensing / Renewals, and you will see the following screen:

The information shown here will be your site(s), the expiration date of your maintenance contract and the number of trucks licensed.  Typically you’ll only go here to add or remove services which are part of your maintenance contract.  Support may also direct you to change options here to better utilize DSM.

 

Clicking the “View pricing” button will show the following screen where you can view the pricing structure.

 

Clicking the RENEW/EDIT button before your services have expired will give you a warning screen shown below.

Simply click OK and you will be brought to the main licensing screen seen here:

 

 

To renew your existing contract, the normal options would be as shown here with the exception of number of trucks.  For demonstration purposes, Zero has been shown here.  Upon renewing, you will be taken back to the system.

 

On rare occasions, the internet may not function for you and you have to renew manually.  IF you need to do so, call support and they will instruct you to click the “Manually Enter Code” button.  Get the codes from Support and enter them to renew manually.